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Frequently Asked Questions
To ensure patients and families can focus on spending time together without worry, we shoulder the burdens families typically face alone, whether it’s working with Medicare and health insurance providers or helping patients with ongoing medical appointments.
Our vehicles can easily accommodate walkers, wheelchairs and gurneys, and, like all of our services, our pricing is flat, transparent and always reasonable.
Home health services cover a wide range of conditions, including:
- Wound care
- IV therapy
- Chronic disease management, including
- CHF, COPD, diabetes and hypertension
- Pain management
- Post-surgical care
- Post-stroke care
Home Health provides patients with skilled nurses, LVNs, counselors, occupational and physical therapists, empowering post-surgery, wound care and rehabilitation at home, helping patients recover without the need for extended hospital stays.
Home Care provides caretakers to help patients with every aspect of everyday life, from personal care, feeding and medication administration to housekeeping and running errands.
- Medical equipment, medication, and therapeutic diet training
- IV therapy
- Wound Care
- Chronic disease management
- Post-surgical care
- Occupational, physical and speech therapy
- Nutrition counseling
- Assistance with living with disabilities
- Supplemental health education pursuant to doctor’s orders
Residential care facilities are smaller environments with fewer residents than traditional assisted living facilities, allowing for more personalized care. Parentis Health’s Verona Court homes feature no more than six residents, with two full-time caregivers who live on site; ensuring residents experience a continuous care ratio of 1:3.
Each Verona Court home is located in an upscale neighborhood, comfortable, secure, and beautifully appointed with all of the comforts of home. Ample communal spaces foster meaningful relationships between fellow residents and caregivers.
Each facility has a minimum of two caregivers and a dedicated night-shift caregiver (as needed), plus LVNs and RNs onsite every day, ensuring that your loved ones are always safe and secure and help is always on-hand.
Hospice covers treatments for symptom control or pain relief, durable medical equipment, medical supplies, and a variety of services covered by Medicare necessary to manage the person’s pain and other symptoms related to the terminal illness. This may include physical, speech, and occupational therapy, short-term inpatient and respite care, regular visits and oversight from a care team including a nurse, home health aides, a social worker, the hospice chaplain, and the hospice physician.
Patient, or the patient’s responsible party, always has the freedom to choose their Hospice, as well as revoke Hospice services at any time.
While “comfort care” and “palliative care” are basically the same, hospice is a far more robust approach, engaging entire teams to help provide comfort and care to patients and families.
“Comfort care” and “palliative care” aren’t always afforded the same sense of expediency as hospice care. One of the advantages of hospice care is the speed at which healthcare is delivered. Medications, equipment, and treatment can be delivered anytime to wherever a patient is, without the need for physician appointments or authorizations.
In any disease trajectory, there are three possible outcomes: stability, improvement, or decline. Patients in decline may qualify for hospice care.
To qualify for hospice, a patient’s prognosis is assessed according to five criteria:
- If the patient’s quality of life would not be improved by aggressive treatment such as hospitalization, surgery, chemotherapy, radiation, or hemodialysis
- A patient’s nutritional status, generally determined by poor appetite and weight loss
- How functional a patient is, and how much this has changed recently
- The normal progression of a specific disease
- Physicians make assessments based on a patient’s declining health during a 12 month period, as well as projections on disease progression six months out, using guidelines set forth by Centers for Medicare & Medicaid Services (CMS)
- CMS has issued guidelines for specific diseases, including AIDS, cancer, dementia, stroke, Parkinson’s Disease, MS, ALS, heart and liver failure
Patients meeting this criteria may receive hospice care with a referral from their attending physician.
Hospice does not have to be a permanent choice. It is an elective benefit that can be revoked at any time.
Hospice assists patients and families alike, so we provide a full complement of services designed to support both, in-home or wherever needed, including:
- Observation and assessment
- Guidance on advance directives and other planning
- Caregiver education
- Skilled nursing care
- Pain and symptom management
- Daily living assistance
- Speech therapy services
- Emotional and spiritual support
- Bereavement support and grief counseling
Parentis Health has a full team of experts to support patients and families, including:
- Nurse practitioners
- Nursing aids
- Physical therapists
- Occupational therapists
- Speech therapists
- Social workers
- Spiritual advisors
Our hospice team is also on-call 24/7/365 whenever, and wherever we’re needed.
We provide whatever support patients and families need, however they need it, from our skilled nurses to our volunteers.
We also have an in-house Chaplain and Bereavement Counselor on-call to offer comfort in all forms—from spiritual support and grief counseling to just being an extra pair of eyes and ears.
Our Home Care services are designed to make your life easier, which is why we have simplified the process into 3 easy steps:
Step 1: Schedule your Personalized Assessment
Assessments can be done in person or over the phone. During an in-home assessment, our care manager will assess your (or your loved one's) condition, overall safety, and make recommendations if needed.
Step 2: Sign Our Service Agreement
Once we have completed your assessment, we will create a client profile for you or your loved one, a personalized care plan, and schedule of agreed upon visits.
Step 3: Match you with a Caregiver
We will match you with the best caregiver to meet you or your loved one's needs and schedule your visit
Home care services include:
- In-home assessments
- Daily check-ins
- Medication reminders
- Helping bathe, dress, or use the restroom
- Personal hygiene and grooming
- Meal planning, preparation and dining assistance
- Light housekeeping and laundry services
- Short daily exercise
- Companionship for outings and leisurely activities
If your loved one’s needs outgrow Home Care services, our Continuity of Care model gives you access to our Residential Care, Home Health, Hospice, Transportation, and Clinical Care Management services.
Our priority at Parentis Health is not only to provide personalized care, but to ensure that your loved one is in a safe and clean environment. We do this through light housekeeping.
Light housekeeping includes: sweeping, dusting, and vacuuming; wiping down counters, washing and putting away dishes, washing and putting away dishes, taking out the trash, laundry and bed linen change assistance, washing and putting away dishes.
Light housekeeping does not include: Deep cleaning and scrubbing floors, moving heavy furniture, cleaning large household appliances such as the refrigerator or stove, window cleaning, shampooing or steam cleaning carpets.
Our flexible payment options include:
- Private Pay
- Long-term care Insurance
- Qualified group health insurance
All of our personal caregivers are: Registered Home Care Aids (HCA), thoroughly screened and cleared through (CDSS) background checks, insured and bonded, required to undergo in-field training mandatory annual training.
24/7 live-in caregiver available upon request.
No, now through our acquired company Pop-in Care we no longer have a minimum hour requirement
Pop-in Care is a Home Care service catered to our clients who are primarily independent but can benefit from short (1-4 hour) caregiving shifts.
Visit: Popin Care for more information.